Effective Date: December 2026

Welby Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, schedule services, or interact with our healthcare and wellness offerings.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Date of birth
• Billing information
• Appointment details

Health & Wellness Information

• Information you voluntarily provide related to wellness goals or services
• Intake forms submitted through our website or patient portal

Technical Information

• IP address
• Browser type
• Device information
• Pages visited and interactions

2. How We Use Your Information

We use your information to:

• Schedule appointments and provide services
• Communicate about care, services, or inquiries
• Improve our website and service offerings
• Process payments and administrative functions
• Comply with legal and regulatory obligations

3. HIPAA & Medical Privacy

Welby Wellness follows applicable privacy and security standards for healthcare-related information. Protected health information (PHI) is handled in accordance with applicable laws and internal confidentiality practices. We use a third-party HIPAA compliant system during the online booking process.

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Healthcare providers involved in your care
• Third-party service providers supporting operations (billing, scheduling, IT)
• Legal or regulatory authorities when required by law

All third parties are required to protect your information.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and website performance. You may adjust your browser settings to manage cookie preferences.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

7. Your Rights & Choices

You may:

• Request access to your personal information
• Request corrections or updates
• Opt out of non-essential communications

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. Welby Wellness is not responsible for the privacy practices of external sites.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact:

Welby Wellness
📧 Email: info@welbywellness.com
📞 Phone: 702-850-0977